Organizational Citizenship Behaviour: Proposal for a New Dimension in Counsellor Education

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To survive in rapidly changing schools and human service organizations, counsellors must not only be competent clinicians, they must also be able to respond to a variety of informal work expectations. Organizational Citizenship Behaviour (OCB) is introduced from the organizational behaviour literature as a factor that contributes to the performance ratings of counsellors. Models of OCB are described and factors that encourage OCB are reviewed. A methodology for integrating OCB sensitization training into counsellor education programs is suggested as a means to prepare counselling interns for success as professional colleagues and employees.