WOOLSEY, L. K. The Critical Incident Technique: An Innovative Qualitative Method of Research. Canadian Journal of Counselling and Psychotherapy, [S. l.], v. 20, n. 4, 2011. Disponível em: https://dev.journalhosting.ucalgary.ca/index.php/rcc/article/view/59733. Acesso em: 4 dec. 2024.