Five ways to get a grip on organizational logistics, backends, and workflows

Authors

  • Cynthia R Ventrella McGill University
  • Tarek Taifour McGill University
  • Laura Rendon McGill University
  • Adamo A Donovan McGill University https://orcid.org/0000-0002-0949-4575

DOI:

https://doi.org/10.36834/cmej.73818

Abstract

Organizational backends and logistics are often complex and many institutions set-up their workflows based on manual and tedious processes that negatively shape their interactions with stakeholders. Incorporating new technologies can be intimidating, however there exists a plethora of financially and technically accessible resources, that don’t require any coding knowledge, that institutions can utilize to enhance their organizational workflow and stakeholder experience. Guided by our own learning experiences in optimal logistical set-up and user design, we wish to highlight five effective and easily implementable tricks to aid higher institutions and student groups in healthcare accomplish their administrative duties.

Metrics

Metrics Loading ...

References

Ghiani G, Manca M, Paterno F Santoro C. Personalization of context-dependent applications through trigger-action rules. ACM Trans. Comput.-Hum. Interact. 2017;24( 2), article no. 14: pages 1-33 https://doi.org/10.1145/3057861

Butler DL, Sellbom M. Barriers to adopting technology. Educause quarterly. 2002;2(1):22-8.).

The Intensive Care Unit Bridge Program. ICU Bridge Program (ICUBP) Available from https://www.icubridgeprogram.org/ [Accessed on Nov 2, 2021]

Pot J. The best way to learn technology? Click all the buttons. Jan 27, 2020 Available from: https://zapier.com/blog/experimentation-technology-automation/. [Accessed on Nov 2, 2021].

Machili I, Angouri J, Harwood N. ‘The snowball of emails we deal with’: ccing in multinational companies. BPCQ. 2019;82(1):5-37. https://doi.org/10.1177/2329490618815700

Theerthaana P, Sharad S. A study to improve the response in email campaigning by comparing data mining segmentation Approaches in Aditi Technologies. Int. J. Bus. Manag. Sci. 2014; 4(4): 273-293.

Moore A.7 tips for getting more responses to your emails (with data!). Feb 12, 2016. Available from: https://blog.boomerangapp.com/2016/02/7-tips-for-getting-more-responses-to-your-emails-with-data/?utm_medium=email&utm_source=webinar+recording&utm_campaign=b4g+webinar&utm_content=grade+level+image. [Accessed on Nov 13, 2021]

Schaefer DR, Dillman DA. Development of a standard e-mail methodology: results of an experiment. The Public Opinion Quarterly. 1998; 62(3): 378–397. https://doi.org/10.1086/297851

Laorden C, Ugarte-Pedrero X, Santos I, Sanz B, Bringas PG. Enhancing scalability in anomaly-based email spam filtering. In Proceedings of the 8th Annual Collaboration, Electronic messaging, Anti-Abuse and Spam Conference (CEAS '11). Association for Computing Machinery, New York, NY, USA, 2011 13–22.https://doi.org/10.1145/2030376.2030378

Greenley B. Want your email seen? 16 spam filter rules to avoid. June 8, 2017. Available from: https://blog.boomerangapp.com/2017/06/want-your-email-seen-16-spam-filter-rules-to-avoid/?utm_medium=email&utm_source=webinar+recording&utm_campaign=b4g+webinar. [Accessed on Nov 13, 2021].

Makri S, Turner S. “I can't express my thanks enough”: the “gratitude cycle” in online communities. J Assoc Info Sci Tech, 2020;71: 503-515. https://doi.org/10.1002/asi.24257

Kooti F, Aiello LM, Grbovic M, Lerman K, Mantrach A. Evolution of conversations in the age of email overload. proceedings of the 24th international conference on World Wide Web; Florence, Italy: International World Wide Web Conferences Steering Committee; 2015. p. 603–13. https://doi.org/10.1145/2736277.2741130

Scott CR. Benefits and drawbacks of anonymous online communication: legal challenges and communicative recommendations. Free Speech Yearbook, 2004; 41(1), 127-141, https://doi.org/10.1080/08997225.2004.10556309

Google Analytics Data, U.S., Q1 2016

Yang HL, Lin CL. Why do people stick to Facebook web site? A value theory-based view. Inf. Technol. People 2014;27(1): pp. 21-37. https://doi.org/10.1108/ITP-11-2012-0130

Sanderson J; Harris G. Automatic data organization, storage, and analysis of camera trap pictures. J Indones Nat Hist, [S.l.]. 2013;1(1):11-19. ISSN 2685-5437. Available at: <http://jinh.fmipa.unand.ac.id/index.php/jinh/article/view/6>. [Accessed on Oct 30, 2021].

Analysis paralysis [Internet]. Wikipedia. Wikimedia Foundation; 2022 Available from: https://en.wikipedia.org/wiki/Analysis_paralysis [Accessed on Apr 15, 2022].

Automation definition & meaning [Internet]. Merriam-Webster. Available from: https://www.merriam-webster.com/dictionary/automation [Accessed on Apr 15, 2022].

Back end definition & meaning [Internet]. Merriam-Webster. Merriam-Webster; [Accessed on Apr 15, 2022]. Available from: https://www.merriam-webster.com/dictionary/back%20end

Call to action (marketing) [Internet]. Wikipedia. Wikimedia Foundation; 2022 Available from: https://en.wikipedia.org/wiki/Call_to_action_(marketing) [Accessed on Apr 15, 2022].

Conditional reasoning [Internet]. Oxford Reference. Available from: https://www.oxfordreference.com/view/10.1093/oi/authority.20110803095631111 [Accessed on Apr 15, 2022].

Drag-and-drop definition & meaning [Internet]. Merriam-Webster. Merriam-Webster; Available from: https://www.merriam-webster.com/dictionary/drag-and-drop [Accessed on Apr 15, 2022].

Gantt chart [Internet]. Wikipedia. Wikimedia Foundation; 2022 Available from: https://en.wikipedia.org/wiki/Gantt_chart [Accessed on Apr 15, 2022].

Withaar LD. How to overcome stagnation in business [Internet]. Bizfluent. 2021. Available from: https://bizfluent.com/13721501/how-to-overcome-stagnation-in-business [Accessed on Apr 15, 2022].

Moradi E, Jafari SM, Doorbash ZM, Mirzaei A. Impact of organizational inertia on business model innovation, open innovation and corporate performance. Asia Pacific Management Review. 2021 Mar 30.

System integration [Internet]. Wikipedia. Wikimedia Foundation; 2022. Available from: https://en.wikipedia.org/wiki/System_integration#cite_note-SICourse-3 [Accessed on Apr 15, 2022].

Kanban (development) [Internet]. Wikipedia. Wikimedia Foundation; 2022 Available from: https://en.wikipedia.org/wiki/Kanban_(development) [Accessed on Apr 15, 2022].

Logistics definition & meaning [Internet]. Merriam-Webster. Merriam-Webster. Available from: https://www.merriam-webster.com/dictionary/logistics [Accessed on Apr 15, 2022].

Mail merge [Internet]. Wikipedia. Wikimedia Foundation; 2022 Available from: https://en.wikipedia.org/wiki/Mail_merge [Accessed on Apr 15, 2022].

Sandbox definition & meaning [Internet]. Merriam-Webster. Merriam-Webster; Available from: https://www.merriam-webster.com/dictionary/sandbox [Accessed on Apr 15, 2022].

Stakeholder definition & meaning [Internet]. Merriam-Webster. Merriam-Webster; Available from: https://www.merriam-webster.com/dictionary/stakeholder#other-words [Accessed on Apr 15, 2022].

Fernando J. Learn what stakeholders are and the roles that they play [Internet]. Investopedia. Investopedia; 2022 Available from: https://www.investopedia.com/terms/s/stakeholder.asp [Accessed on Apr 15, 2022].

Third party definition & meaning [Internet]. Merriam-Webster. Merriam-Webster; Available from: https://www.merriam-webster.com/dictionary/third%20party [Accessed on Apr 15, 2022].

User experience design [Internet]. Wikipedia. Wikimedia Foundation; 2022. Available from: https://en.wikipedia.org/wiki/User_experience_design [Accessed on Apr 15, 2022].

Workflow definition & meaning [Internet]. Merriam-Webster. Merriam-Webster; Available from: https://www.merriam-webster.com/dictionary/workflow [Accessed on Apr 15, 2022].

Published

2022-08-16

How to Cite

1.
Ventrella CR, Taifour T, Rendon L, Donovan AA. Five ways to get a grip on organizational logistics, backends, and workflows. Can. Med. Ed. J [Internet]. 2022 Aug. 16 [cited 2024 Nov. 23];13(6):80-9. Available from: https://dev.journalhosting.ucalgary.ca/index.php/cmej/article/view/73818

Issue

Section

Black Ice